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The Role of Internet Connectivity on Customer Satisfaction in Commercial Banks in Meru County, Kenya.
(IOSR Journal of Business and Management, 2017)
This study sought to establish the role of internet connectivity on customer satisfaction in commercial
banks in Meru County. Banks depend on sufficient profitability to survive in the global business world. Various
studies ...
The Role of Access to Internet Enabled Devices on Customer Satisfaction in Commercial Banks. A Survey of Selected Banks in Meru County
(EPH - International Journal of Business & Management Science, 2017)
With commercialization of the internet, businesses world over began to explore ways of delivering services via internet to reduce their operating costs especially in regard to labor overheads. This study sought to establish ...
Supply chain collaboration as a driver of customer satisfaction among manufacturing firms in Kenya
(International Journal of Scientific Research and Engineering Development, 2022)
The purpose of this study was to carry out an investigation on the role of supply chain collaboration on
customer satisfaction among manufacturing firms in Kenya. Studies by previous researchers have
indicated that ...
Role of supply chain practices on customer satisfaction in the printing industry in Kenya: A case study of Morven Kester East Africa limited
(International Journal of Academic Research in Business and Social Sciences, 2014)
The purpose of this study was to carry out an investigation on the role of supply chain practices
on customer satisfaction in the printing industry. Studies by previous researchers have indicated that printing industry ...