Effect of Job Characteristics on Turnover Intentions in the Banking Sector in Nairobi City County in Kenya

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Date
2018-03Author
Chelangat, Everlyne Cheruto
Were, Susan
Otieno, Romanus Odhiambo
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Job  characteristics  represent  a  multidimensional  construct,  which  subsumes  decision-making autonomy,  task  variety,  and  feedback  from  job  as  first-order  factors.Jobs  that  are  high  in motivating potential must be also high on at least one of the three factors that lead to experienced meaningfulness and also must be high on both autonomy and feedback.However, when employees are not fully engaged in the organization, not happy and satisfied with their work, they are more likely  to  shift  their  passions  to  searching  and  connecting  with  potential  employers.  The  study establishedthe effect of job characteristics on turnover intentions in the banking sector in Nairobi City County in Kenya. The study adopted a cross sectional survey design. The target population of the study was 6,487 employees in the six banks in Nairobi City County. The study focusedon the employees who were in middle level and top level management in the branches which totaled to 1,760.The study selected326 respondentsusing Slovin’sformula and simple random sampling technique. Data  was  collected  using  questionnaires  and  analyzed  using  SPSS  version  22  and STATA version 14 where an analysis of descriptive statistics, correlation and logistic regression analyses was done. Analyzed data was used to examine the relationship between pairs of variables and the effect of job characteristics on the turnover intentions.Logistic regression of coefficients results  showed  that Job  Characteristics and Turnover  Intentionwere  negatively  and  significant related (β=-2.023, p=0.000).This implied that an additional unit of Job Characteristics decreases the  probability  of  turnover  intention  by  2.023  points  holding  other  factors  constant.  The  study recommends  for  the  management  of  the  banks  to lead  the  way  in  the  design,  measurement  and evaluation of  proactive  workplace  policies  and  practices  that  help  attract  and  retain  talent  with skills and competencies necessary for growth and sustainability.
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https://stratfordjournals.org/journals/index.php/journal-of-human-resource/article/view/106/116http://repository.must.ac.ke/handle/123456789/1239
