| dc.contributor.author | Kimathi, Anne Nkirote | |
| dc.contributor.author | Muema, Wilson | |
| dc.contributor.author | Mathenge, Scholastica Gatwiri | |
| dc.date.accessioned | 2023-05-03T08:42:44Z | |
| dc.date.available | 2023-05-03T08:42:44Z | |
| dc.date.issued | 2017 | |
| dc.identifier.uri | http://repository.must.ac.ke/handle/123456789/868 | |
| dc.description.abstract | With commercialization of the internet, businesses world over began to explore ways of delivering services via internet to reduce their operating costs especially in regard to labor overheads. This study sought to establish the role that access to internet enabled devices plays on customer satisfaction in online based services, in commercial banks in Meru County in Kenya. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | EPH - International Journal of Business & Management Science | en_US |
| dc.subject | Internet Enabled Devices | en_US |
| dc.subject | Customer Satisfaction | en_US |
| dc.subject | Profitability | en_US |
| dc.title | The Role of Access to Internet Enabled Devices on Customer Satisfaction in Commercial Banks. A Survey of Selected Banks in Meru County | en_US |
| dc.type | Article | en_US |
